hand on handFrom a personal perspective the learning that I have  experienced around collaboration includes the fact that it is not easy to achieve, it requires continues communication, active listening and negotiation, but it is extremely satisfying and exciting to be working in a new way that sits so comfortably with the values and principles that are promoted throughout engaging together.  

For me collaboration relies upon the skills needed of a ‘twenty-first century public servants’ (http://www.birmingham.ac.uk/schools/public-service-academy/news/The-Twenty-first-century-public-servant.aspx). Building authentic relationships is pivotal to any collaboration work, shared understanding and empathy is essential. Facilitation and synthesising skills are needed to enable joint decisions to be made in a way that allows creativity and creates a safe space that allows critique and difference of opinions to be shared.

Working with officers who become “resource weavers make creative use of existing resources to generate something new and useful for service users and citizens”, using networks and exploring opportunities and pursuing links that allow me to make connections and continue to nurture these relationships. The use of a whole systems thinking approach which values different kinds of assets and creates space for things to emerge  is really useful. The insight that you get from appreciative inquiry provides valuable knowledge and understanding from different perspectives, which is really useful when working across different organisations and sectors.  

Working with catalysts within the community, individuals within organisations that have vision, passion but also the desire to ‘just do it’ and make something happen. They are open to collaboratively working together and this enables me to take on a ‘Navigator role, providing guidance around the range of possibilities that might be available’

working together

Finally, to build relationships you need to be open, honest and genuinely communicate with integrity. Being encouraged to use social media such as twitter has enabled me to continue and further the relationships with the CVF sector groups and individuals and communicate on a more frequent and informal basis. 

However be warned this way of working is not based on a nine till five day job. Your values, beliefs and heart are needed as is a positive nature and openness to innovation.

About Donna Roberts

I am proud to have worked for Dudley Council for the past 18 years. My current role is as a research and intelligence officer. I believe in community engagement, empowerment, collaboration and asset based approaches. All views written are my own.

One response »

  1. Thanks for sharing this Donna. I am looking forward to hearing more at Brewcamp later this month (http://brewcampdudley-eorg.eventbrite.co.uk) about ways that using social media are helpful to your work in a council. I agree with you about being open and honest, and acknowledge that sometimes this is difficult (in my experience) when you are trying to communicate with people from organisations who work very differently, especially if they have different world views, approaches and values to me. I get communication blocks sometimes and find it increasingly frustrating – all part of learning in a collaborative context.


Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s